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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marla Chimner

October 9, 2024

5  out of  5
rating by Marla Chimner
"Jason is great at this job! He is very professional as well as caring. He will help you with all your insurance needs and get you the best rates possible. If you are in need of any insurance, I would definitely call Jason!!"
We responded:
"Thank you for your positive feedback about Jason and his insurance services! We appreciate your recommendation. If you have any specific questions or need further assistance, feel free to let us know."
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Kim Lugo

October 9, 2024

5  out of  5
rating by Kim Lugo
"Lauren Allen is such a pleasure thank you!"
We responded:
"Thank you for your kind words about Lauren Allen. We're glad to hear that she was a pleasure to work with. Your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out."
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Lynn Helmke

October 4, 2024

5  out of  5
rating by Lynn Helmke
"I moved to the Grand Rapids area in March, 2020. I immediately started looking for a State Farm agent. I feel so blessed to be in the care of Jason and his team. This week, I needed guidance on liabilty coverage. They didn't try to over-sell or pressure, but they gave the information/facts what they are seeing. This team of people has been so helpful in this situation, and State Farm agents through the years. I have been a client of State Farm since the early 70's."
We responded:
"Thank you for sharing your review! It's great to hear that you had a positive experience with Jason and his team at State Farm in the Grand Rapids area. It's reassuring to know that they provided guidance on liability coverage without pressuring you to make a decision. It's also wonderful to hear that they have been consistently helpful throughout the years. If you have any more questions or need further assistance, feel free to ask!"
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Frieda Ishak

October 4, 2024

5  out of  5
rating by Frieda Ishak
"Alyssa was truly amazing taking just one day, the same day in fact to make adjustments to all my State Farm coverages. Not only that, Alyssa phoned me the following day making sure I was totally happy with all said and done. I’m truly grateful for Alyssa’s service. A- plus."
We responded:
"Thank you for your amazing review! We're grateful for Alyssa's exceptional service and prompt adjustments to your State Farm coverages. Your satisfaction is our priority, and we're glad that Alyssa followed up with you to ensure everything was to your liking. We appreciate your kind words and will share them with Alyssa. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us."
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Scott Host

October 3, 2024

5  out of  5
rating by Scott Host
"Jason Condon was great to work with over 5 years ago. Now I can never get him on the phone no matter how many times I call throughout the day I always get someone else from another state that lies. The last time he called I was at the Dr and it was weeks after I called about the high rates My premiums keep going up non stop. Not happy. No claims. No tickets but yet I'm nearly paying double. Starting to look for a agent closer to me. The last few years have been awful."
We responded:
"Hi Scott, we went through our files and it looks like you are calling our office after we close. My team and I are only here from 9am to 5pm. If you call after our business hours, it will be serviced by our call center. We pride ourselves on good service and honesty. I'm not sure what the call center mentioned to you, but overall, your auto prices have decreased. You can reach us Monday to Friday from 9am to 5pm. Please reach out with any questions at 616-209-7710."
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Meng Vang

October 1, 2024

5  out of  5
rating by Meng Vang
"love their service! changing the auto coverage on my cars is as easy as a text message"
We responded:
"Thank you for your positive review! We're glad to hear that you find our service convenient and user-friendly. We strive to make the process of changing auto coverage as seamless as possible, and we're thrilled that you've had a great experience with us. If you have any other questions or need further assistance, feel free to reach out."
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Michael Hayes

September 27, 2024

5  out of  5
rating by Michael Hayes
"Jason gives immediate service when I ask for assistance. Always professional and courteous."
We responded:
"Thank you for your kind words and positive review! We're delighted to hear that Jason has been providing you with immediate and excellent service. We pride ourselves on offering professional and courteous assistance to all our customers. We'll make sure to pass along your feedback to Jason and recognize his efforts. If you ever need any further assistance, don't hesitate to reach out. We're here to help!"
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Matt Davis

September 25, 2024

5  out of  5
rating by Matt Davis
"Great agency to work with for my insurance needs. Every staff member is friendly and attentive, especially Alyssa."
We responded:
"Thank you for your great review! We're glad to be your go-to agency for your insurance needs!"
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Chuck Lee

September 24, 2024

5  out of  5
rating by Chuck Lee
"I have Jason and his team. They are always quick and responsive and go over all the details with me that I don't really understand. Glad to have them with me."
We responded:
"Thanks for the Great Review Chuck! "
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Emmie Baney

September 21, 2024

5  out of  5
rating by Emmie Baney
"Kamryn Schnooberger Saved Me so much money on my auto and renter insurance. Best prices by far and such a sweetheart to deal with. Great costumer service too."
We responded:
"Thank you for sharing your positive experience with Kamryn Schnooberger! I'm glad to hear that they were able to help you save money on your auto and renter insurance. It's always a bonus when you receive great customer service as well. If you have any more questions or need further assistance, feel free to ask!"
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Jay Russ

September 18, 2024

5  out of  5
rating by Jay Russ
"Lauren Allen at the office was beyond helpful. patient and never rushing me as I had a lot of intricacies we had to work through. Will continue to use State Farm at this office."
We responded:
"Thank you for taking the time to write a review about your experience with Lauren Allen at the State Farm office. I'm glad to hear that she provided you with exceptional service, being patient and thorough as you worked through the intricacies of your situation. It's great to know that you plan on continuing to use State Farm at this office. If you have any more questions or need further assistance, feel free to reach out."
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Courtney Anderson

September 12, 2024

5  out of  5
rating by Courtney Anderson
"When every other insurance quote I got was 200 or more. Ryan Peterson came through for me with a bundle giving me renters and vehicle insurance for hundreds cheaper"
We responded:
"Thank you, Courtney, for your positive review! We're glad that Ryan Peterson was able to provide you with a cost-effective bundle for your renters and vehicle insurance, saving you hundreds of dollars compared to other quotes. We appreciate your trust in our services and look forward to serving you in the future."
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Sierra Hearington

September 8, 2024

5  out of  5
rating by Sierra Hearington
"Very professional, made the process quick and easy. He was patient as i had to take the phone call during work. Highly recommend!😁"
We responded:
"Thanks Sierra! We love feed back from our clients! "
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Crew Condon

September 6, 2024

5  out of  5
rating by Crew Condon
"Great office to work with!!"
We responded:
"Thank you for your positive review! "
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Wendy Lovelylass

September 3, 2024

5  out of  5
rating by Wendy Lovelylass
"Ethan was persistent in getting a hold of me for a quote, i'm am so glad that he was, because now i am changing auto insurance companies and saving big money. Thank you for everything Ethan you are awesome. Thanks Wendy Davis"
We responded:
"Hi Wendy! Thank you for your positive review! I'm glad to hear that Ethan was persistent in reaching out to you and that you're now able to save money by switching auto insurance companies. I will make sure to pass on your kind words to Ethan. If you have any more questions or need further assistance, feel free to let us know. We're here to help! "
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Antonio Isaac

September 3, 2024

4  out of  5
rating by Antonio Isaac
"Ryan Peterson was extremely helpful and understanding of my situation! He took his time to make sure I got the best possible coverage for the lowest price available. He made sure all my questions were answered thoroughly and no stone was left unturned. I would recommend him to anyone looking to get car insurance. I can't guarantee an a low price quote but I can guarantee good quality service!"
We responded:
"Thanks for the review of Ryan Peterson! He was extremely helpful and understanding, taking the time to find the best coverage for the lowest price. He answered all your questions thoroughly and provided great service. You recommend him to others looking for car insurance. Thanks for sharing your positive experience!"
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Brian Hahn

August 2, 2024

5  out of  5
rating by Brian Hahn
"Ethan Anderson provided me with a quote last week and worked with me at the dealership yesterday when purchasing my vehicle. He was very professional. Although, I was disappointed that my insurance went up from the initial quote due to my lapse of coverage (I haven't driven in several years), I remained faithful to State Farm because of how dedicated Ethan was to providing me with the best service possible. Hopefully, after 6 months, we can renegotiate my rates and find a better deal, but either way, I know Ethan will be there and that is good enough for me."
We responded:
"Thank you for your positive review of Ethan Anderson. We appreciate your kind words about his professionalism and dedication to providing excellent service. Thanks for being with our office! "
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Kendyl Ziegler

July 24, 2024

5  out of  5
rating by Kendyl Ziegler
"Ryan Peterson is Wonderful! 10 out of 10 recommend. He was extremely friendly, helpful, and comforting. He made this process so easy and I appreciate his work very much."
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john nash

July 23, 2024

5  out of  5
rating by john nash
"My agent at State Farm was Ethan who works for Jason Condon, in Hudsonville,Mi., Ethan was the best insurance agent I've ever spoke to. He was super knowledgeable in regards to every single question I had. They are fair and very up front and honest about what all your policy entails. I can't really say enough about my expirance, so I'm going to have to sum it up in a word, GREAT. I hope that anyone who reads this , takes the time to consider going with State Farm, they are the best. May God Bless all who read this"
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Emily Comeau

July 18, 2024

5  out of  5
rating by Emily Comeau
"We had a great experience working with Ethan. He was thorough and so easy to work with! We knew exactly what to expect and how to take the next steps. Thank you for making State Farm the easy choice for insurance!"
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Jay Truttman

July 10, 2024

5  out of  5
rating by Jay Truttman
"Great team to work with!! Have been very pleased for years. Jason's staff provides excellent support. Thank you again Lauren!"
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Elma Bucholtz

June 26, 2024

5  out of  5
rating by Elma Bucholtz
"Ryan was super helpful and informative! I'm really glad I went with state farm!"
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Stevie Okeefe

June 21, 2024

5  out of  5
rating by Stevie Okeefe
"He reached out to me with the best offer, provided everything I needed to get started. It's never been this easy for me ever so thank you!"
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Hannah Reed

June 19, 2024

5  out of  5
rating by Hannah Reed
"Ethan was great getting my daughter the lowest rate we could find on auto and renters insurance, highly recommend him!"
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Xavier Root

June 17, 2024

5  out of  5
rating by Xavier Root
"Kamryn saved me over 100$ a month! Including extra coverage! Answered all my questions I had. Very professional. I will spread the word!"